Tri-Square Construction builds and maintains wireless communication sites across California and Nevada. Since 2002, the company has expanded to over 60 employees and manages more than two dozen active projects every day.
Tri-Square’s success depends on clear communication, strong documentation, and fast turnarounds. As telecom carriers push for quicker proof of work, Tri-Square needed a better way to get job updates from the field to the office—without delays, missing files, or slow uploads.
We spoke with Andy Perez, Closeout Manager at Tri-Square Construction, to understand how the company’s approach to documentation evolved and how faster field-to-office communication has changed how their team works.
Rising Demands from Telecom Carriers
At Tri-Square, photos are the proof carriers use to verify completed work. In the past, crews used digital cameras or their phone camera storage to document job sites. They’d drop off memory cards at the office or text and email files, which would then be manually sorted and stored on internal servers or Google Drive.
This worked, but it slowed everything down. The lack of real-time visibility meant:
Missing photos delayed closeout packages
Office teams had to guess or wait for field updates
Crews were sometimes sent back to sites to retake photos
Extra equipment rental costs added up
Invoicing was delayed
Andy put it simply: “Our industry is basically 100% defined by photographs. We do not get paid without turning in photos.”
As carrier expectations changed, Tri-Square needed a faster, more reliable process.
Creating Consistency Across Every Job Site
After a major closeout issue caused by missing documentation, Tri-Square made the decision to roll out CompanyCam.
Even though many telecom carriers use their own required platforms for photo submission, the internal need for fast, accurate communication made CompanyCam a critical addition to their workflow.
Now, every new technician is trained on how to use CompanyCam before ever stepping on-site. It’s built into their daily process:
Capture and organize photos instantly
Upload directly to the right project
Share updates with the office team
Review past jobs for training and carrier-specific standards
Andy explains how the tool has changed how their team learn:
“The guys can look back at past sites and say, ‘I’ve only worked on an AT&T [tower] and now I’m at Verizon.’ They can go through those, see other work, see how other people did it, and they’re tagging each other to learn more about the job.”
The result is a more informed team and a new level of collaboration across job roles.
Connecting the Field and Office
The impact of real-time communication is clear across Tri-Square’s operations.
Faster Project Closeouts
They’ve seen a noticeable increase in first-time approvals of closeout packages. That means they can invoice sooner and move on to the next job without delays.
Fewer Redeployments
Live photo sharing helps teams identify missing documentation before crews leave the site. When redeployments are needed, they can often be handled from the ground, saving on equipment and labor costs.
Better Collaboration
By communicating in-app and @mentioning each other on photos and reviewing past jobs, crews are working together more effectively. Training is built into the workflow.
Andy describes it as a shift in culture: “It’s like a new ecosystem inside our company.”
A Better Way to Work
Tri-Square’s use of CompanyCam has helped the company operate more efficiently, communicate faster, and reduce costly delays.
Field-to-office communication is stronger than ever. In CompanyCam, Tri-Square has over:
50 Users
175,000+ Photos
1,000+ Projects
“Field-to-office relations have just been next level. It just goes to everybody — they can tag us on the photo, and we can go directly there and solve problems.”
Tri-Square shows what’s possible when communication and documentation work together. With the right tools, even the busiest field teams can keep projects moving and get paid faster.
Check out the full Tri-Square case study or connect with us to set up a demo.
