CompanyCam Notice at Collection

Updated: January 15, 2025

We at CompanyCam, Inc. (“we,”​“us,” or​“CompanyCam”) respect your privacy. This California Notice at Collection (“Notice”) applies when you visit our website, com​pa​ny​cam​.com (“Website”), when you use our web and mobile applications (“Apps,” and together with the Website, ​“Services”), when you interact with us over the phone, email or other communication, when you apply for a position with us, or visit us at a trade show or other event. 

For more information about our privacy practices, please visit our Privacy Policy.

WE MAY MODIFY THIS NOTICE AT ANY TIME, SO CHECK BACK REGULARLY FOR UPDATES. ALL CHANGES WILL BE EFFECTIVE IMMEDIATELY UPON POSTING TO THE WEBSITE OR APPS.

What is Personal Information?

“Personal Information” is information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you, your household, or your device. Personal Information does not include publicly available information or aggregated information that does not include personal identifiers.

What Types of Personal Information Do We Collect?

We may collect the following categories of Personal Information through your use of the Services. We have collected the following categories of Personal Information within the twelve (12) months prior to the effective date of this Notice.

Identifiers

• Examples of the Identifiers We Collect: Name, alias, postal address, phone number, unique personal identifier, online identifier, internet protocol address, email address, customer account name, Social Media handle, or other similar identifiers.
• How Long We Retain Identifiers: We retain this information for so long as you maintain an account with us, while we keep a business relationship with you, and for so long as required for any other business or legal purpose.

Customer Records

• Examples of Customer Records We Collect: When you sign up for a free trial or a subscription to the Services, we do not directly collect credit or debit card information. All credit and debit card data is provided directly to our PCI-compliant, third-party payment processor, Stripe. To confirm your payment, Stripe will send us the last 4 digits of your payment card number.
• How Long We Retain Customer Records: We retain this information for so long as you maintain an account with us, while we keep a business relationship with you, and for so long as required for our business and legal purposes.

Protected Classification Information

• Examples of Protected Classification Information We Collect: For job applicants and employees, you may provide us with information about your gender, ethnic origin, or eligibility to work in the U.S.
• How Long We Retain Protected Classification Information: We retain this information for as long as we are required to by law.

Commercial Information

• Examples of Commercial Information We Collect: Records of your subscriptions, content of texts, emails, or survey answers you send to us, in-service messages between customers, purchases you made in the Services.
• How Long We Retain Commercial Information: We retain this information for so long as you maintain an account with us, while we keep a business relationship with you, and for so long as required for any other business or legal purpose.

Internet Activity

• Examples of Internet Activity We Collect: Internet or other electronic network activity information, including your IP address, browsing history, and information regarding your interaction with our Services, keyboard and mouse movements, online identifiers like cookie ID, browser type, your internet service provider, operating system, and date and time you used the Services.
• How Long We Retain Internet Activity: We retain this information for so long as you maintain an account with us, while we keep a business relationship with you, and for so long as required for any other business or legal purpose.

Geolocation Data

• Examples of Geolocation Data We Collect: Imprecise location information, such as the city, state, or zip code associated with your IP address when you visit the Services.
• How Long We Retain Geolocation Data: We retain this information for so long as you maintain an account with us, while we keep a business relationship with you, and for so long as required for any other business or legal purpose.

Audio and Visual Information

• Examples of Audio and Visual Recordings We Collect: When you use the App, you can capture pictures and video of the work site, including the metadata associated with the video or photo, for your records.
  When you communicate with our sales and customer service teams over the phone, we record the call.
  Sometimes, we ask certain industry professionals to speak to us about their work. If you agree to speak with us over Zoom, with your prior consent, we will save a recording of the interview for our internal business purposes.
• How Long We Retain Audio and Visual Recordings: We retain sales calls for at least 3 years or for so long as you maintain an account with us, while we keep a business relationship with you, and for so long as required for any other business or legal purpose.
  If you consent to a Zoom recording, we will save the recording for so long as needed for our business purposes.
  We retain your photos and your account information until you request us to delete your account.

Professional and Employment Information

• Examples of the Types of Employment Information We Collect: When you use the Service, this information may include your company name, your title, and other company details including address and phone number. When you apply for an open position with us, this information may include your employment history and work experience, or when you are hired for a position with us such as your Social Security number and other governmental identification numbers, financial account information, racial or ethnic identity, and health information.
• How Long We Retain Professional or Employment Information: We delete your employment information in your account if you request to delete your account. If you provided this information to us when you applied for a position or onboarded as a new employee, we retain this information for as long as we are required to by law.

Education Information

• Examples of Education Information We Collect: Your education history and related information you provide when you apply for a position with us.
• How Long We Retain Education Information: We retain this information for as long as we are required to by law.

Sensitive Information

• The Sensitive Personal Information We Collect: We will collect your precise geolocation when you take a photo using the App to connect your location to the photos taken.
• How Long We Retain Geolocation Data: We retain the precise geolocation information associated with the pictures you take in the App for as long as you have an account with us.

What are the Purposes for Which We Collect Personal Information?

To Communicate with You

• Explanation: To respond to your customer service requests or any other inquiry or correspondence from you, including responding to you through our live chat feature on the Website, to provide you with educational and informational content about the Services, notifying you of changes to our Terms of Use and Privacy Policy, responding to your request to exercise your California Privacy Rights, or as you request or consent.
• Categories Collected: Identifiers, Commercial Information, Internet Activity, Audio and Visual Information.

To Create and Maintain Your Subscription

• Explanation: To complete your request for a subscription to the Services and to fulfill and manage your subscription and maintain your payment information. To reduce risk of fraud and process your refund requests and subscription cancellations.
• Categories Collected: Identifiers, Customer Records, Internet Activity, and Commercial Information.

To Create and Service Your Account

• Explanation: To create and manage your customer account, account information, and account settings, to maintain your password, and to maintain your subscription.
• Categories Collected: Identifiers, Customer Records, and Commercial Information.

To Provide, Manage, and Improve Our Services

• Explanation: To help us understand which features in our Services to improve or develop, to troubleshoot issues, to improve the content functionality of our Services, to customize your experience, and to analyze our communications with you, Website traffic, use of the Services, and your feedback. We may also use Personal Information with our machine learning and artificial intelligence models, including but not limited to, training such models.
• Categories Collected: Identifiers, Customer Records, Commercial Information, Internet Activity, Audio and Visual Recordings, and Geolocation Data.

To Market and Advertise to You

• Explanation: To serve targeted advertising to you about products and services we believe may be of interest to you, to enhance our marketing capabilities, to notify you of new products, services, and promotions, to customize content and to improve our ability to contact you, and to inform marketing and communication plans and strategies. We may obtain your Social Media handle if you interact with us on Social Media.
• Categories Collected: Identifiers, Customer Records, Commercial Information, Internet Activity, and Geolocation Data.

For Promotional Purposes 

• Explanation: You may participate in our referral program by sharing a unique promo code provided by us with individuals in your network. If anyone signs up for our Services using your promo code, we may send you CompanyCam-branded items or enter you to win a prize as part of the terms of the applicable promotion.
• Categories Collected: Identifiers.

Business Purposes

• Explanation: To inform our business strategies, to understand Services demographics and user preferences, to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as part of bankruptcy, liquidation, or similar proceeding.
• Categories Collected: Identifiers, Customer Records, Commercial Information, Internet Activity, Protected Classification Information, Audio and Visual Recordings, Professional and Employment Information, Geolocation, and Sensitive Personal Information.

To Process Job Applications

• Explanation: To enable you to fill out our job application and submit application materials, to allow you to send email communications about your job applications or inquiries about our open positions, and to process and track job applications.
• Categories: Identifiers, Internet Activity, Commercial Information, Professional and Employment Information, and Education Information.

For Employment Purposes

• Explanation: We may collect Personal Information for background checks, drug screenings and other such information in connection with the hiring process or as relevant to an individual’s employment.
• Categories: Identifiers, Professional and Employment Information, Education Information, Protected Classification Information, and Commercial Information.

To Protect Our Rights

• Explanation: To bring a legal action against you or anyone who may be causing harm to our Services, our customers, or to other users of the Services. To seek business, financial, or legal advice; To respond to subpoenas, court order and other legal processes.
• Categories Collected: Identifiers, Customer Records, Commercial Information, Internet Activity, Protected Classifications, Audio and Visual Recordings, Professional and Employment Information, Geolocation, and Sensitive Personal Information.