How to Use Job Photos to Support Your Payment Requests

When you send a payment request, the most common question isn’t about the price—it’s about what the customer is paying for. A simple job summary with photos answers that before it’s even asked.

What if you could include before-and-after images, job notes, and project details directly in your payment requests? A payment request with photos and context gives your clients clarity, and gives your team confidence that the work speaks for itself. 

With the right tools, all of this is possible. Here’s how:

Show Your Work & Get Paid

Photos document the progress and condition of the job site. When you use photos in a payment summary, they:

• Show what’s been completed

• Highlight quality of work

• Build trust by reducing uncertainty

• Give context for scope changes or unexpected charges

In short, they do the explaining for you without extra emails or back-and-forth.

When to Use Photo Summaries with Payments

You don’t need a full report every time. A short, focused summary works well for:

• Change orders requested mid-job

• Punch list items marked complete

• Same-day jobs where there’s no formal estimate

• Warranty work or repairs

• Final walkthroughs where payment happens on site

Customers see exactly what changed or what was finished, and can approve payment on the spot.

What to Include in a Payment Summary

You don’t need to overdo it. A few photos with helpful notes is often enough. 

Here’s a simple checklist:

• Before photos showing original condition or issue

• Progress or install photos showing work in motion

• After photos to show completion or fixes

• Relevant notes about what was done, materials used, or unexpected changes

Use clear photo labels and keep notes short but specific. A good rule of thumb: if it explains the photo to someone who wasn’t there, it’s probably helpful.

How to Build & Send a Payment Request with Project Photos

You can create a summary as part of your photo report, or just select a few key images to include with a payment link. Either way, everything lives inside the same app your team already uses. 

Step-by-step:

1. Open the project
   Select the project you want to request payment for.

2. Create a payment
   Enter the payment amount and save it inside the project.

3. Copy the payment link
   After saving the payment, copy the link to the request.

4. Select your photos
   Go back to the project and choose the photos you want to include.

5. Create a Page
   From the selected photos, create a new Page.

6. Add the payment link
   Use the Link button in the formatting tools to paste the payment link.

7. Share with your customer
   Tap Share and send the link to your customer.

You can customize the Page with notes, section titles, and layout tools. You can also use AI tools in CompanyCam to help build your Page, or create a template to save time on repeat job types.

Keep Payments and Documentation Together

By connecting your documentation to your payment request, you reduce confusion and save time later. Clients feel more confident approving payment when they can see exactly what was done and your team avoids having to explain it twice.

Do good work. Show your work. Get paid.

Start adding photo summaries in your payment requests using CompanyCam. Want to see how it works? Watch a quick demo →