As a contractor, you know the power of a good reputation. It’s not just about doing great work; it’s about showcasing your work to attract more clients and grow your business. Good reviews help build trust and make it easier for potential customers to find you.
CompanyCam makes it simple to request and manage reviews right from the job site. Our reviews tool automates the process by sending review requests through text or email right after a service is completed — allowing customers to leave reviews on Google, social media, your website, or wherever you need them.
Use CompanyCam to Turn Jobs Into Reviews
Most customers forget to leave reviews. Even happy customers don’t always take the time to do it. So how do you make it easy for customers to give feedback without all the hassle?
By sending review requests directly from the app, you don’t have to chase customers down or send reminders. CompanyCam’s Review feature allows you to attach photos and details directly from your project.
Here’s how:
Document Your Work: While on the job, you can take photos and record details with CompanyCam, documenting all of the work you completed.
Create Impactful Reviews: Choose the best photos and notes to put together a review that shows off your quality work. From start to finish, these reviews tell the story of your project.
Collect & Share Feedback: Request reviews from your customers straight from the app. They can quickly leave feedback and rate their experience.
Improve Your Online Visibility: Good reviews help you show up higher in search results and improve your local SEO. This means more people can find and choose your services when they need someone reliable.
Customers appreciate the convenience of getting a simple link to leave their feedback. The process is simple, fast, and helps you build a strong reputation.
Best Practices
Keep reviews fresh, engage with customers, and showcase your best work to build a strong reputation. Following these tips will get more reviews and make the most of them:
Regularly Update Your Projects: Consistently document all of your work to maintain a steady stream of fresh reviews.
Engage with Feedback: Respond to reviews, thank clients for their positive feedback, and address any concerns. This shows you value customer input and service quality.
Highlight Your Best Work: Choose projects that showcase your best work to feature in reviews.
Tips for Getting More Reviews
More reviews mean better visibility and trust. Use these simple strategies to get more feedback from your customers:
Send Review Requests Right Away: Customers are more likely to leave a review if you ask them right after the job is done. Don’t wait too long.
Make It Easy for Customers: The simpler the process, the more likely customers will leave a review. CompanyCam’s one-click review request makes it fast and hassle-free.
Respond to Every Review: Engaging with reviews shows that you care about customer feedback. Thank customers for positive reviews. Address concerns from negative reviews professionally.
Encourage Customers to Include Photos: Reviews with pictures get more attention. Ask customers to add project photos of the finished job.
Keep Reviews Fresh: Search engines and potential clients look at how recent reviews are. A steady flow of new reviews keeps your business looking active and trustworthy.
Use Feedback to Help You Grow
Customers appreciate businesses that ask for feedback. It shows you value their opinion and want to improve. When you respond to reviews, it builds trust and strengthens your relationship with past and future customers.
Read reviews to see what customers like and what needs improvement.
Use feedback to make changes and provide better service.
Highlight positive reviews in your marketing materials to attract more clients.
How to Use CompanyCam’s Review Feature
Setting up and using CompanyCam’s Review feature is simple. Follow these steps to start collecting and managing customer reviews.
Step 1: Connect Your Google Business Profile
Before you can start requesting reviews, you’ll need to link your CompanyCam account to your Google Business Profile:
Go to the Reviews tab in CompanyCam.
Search for your business name and match it with your address.
Confirm your business details and sign in to your Google account if prompted.
Step 2: Request a Review After a Job is Complete
Once a project is finished, send a review request to the client directly from the Projects tab:
Open the project in CompanyCam.
Click Request Review in the top right corner.
Customize the message (optional) and attach job photos to showcase the work.
Copy the link and send it via text or email.
Your client will receive a link where they can:
View attached photos from the job.
Click Review Us on Google to leave their feedback.
Log into Google and submit their review.
Step 3: Track & Respond to Reviews
Monitor your reviews directly in CompanyCam:
Head to the Reviews tab to see new feedback.
Click View All on Google to check out customer testimonials.
*Reviews is built for contractors who want to stand out, build trust, and win more work. Upgrade to Elite today and start turning jobs into reviews that bring in your next customer.
The Impact of Good Reviews
Customer reviews do more than just show feedback — they help bring in more business. Good reviews increase visibility, build trust, and make it easier for potential clients to choose you.
Sales Leads: Better visibility online means more customers finding you.
Customer Loyalty: Evidence of good work makes clients want to hire you again.
Reputation: Establish your business as a trustworthy contractor in your field.
Feedback: Keep improving with the feedback you get from each job.
Build Trust: Positive reviews show potential clients you do good work.
SEO: Improve your search engine rankings, especially on Google.
Referrals: Stand out from competitors and win more projects.
Start Collecting More Reviews Today
Getting customer reviews shouldn’t be a hassle. With CompanyCam, you can easily send review requests, attach job photos, and publish your review — all in just a few clicks.
More reviews mean better visibility on Google and more trust from potential clients. Start using CompanyCam Reviews today and let your work speak for itself!