Introduction to Reliant Roofing
Reliant Roofing has always valued efficiency, organization, and a thorough process. They have consistently documented their roofing projects, but adding CompanyCam to their daily routine has changed the way they organize their work. The old way of doing things required every Project Manager and Assessment Specialist to take digital cameras with SD cards out to every job site to take photos. Once the SD cards were full or the project ended, the crew would return to the office to exchange their full cards for new ones. Reliant Roofing understood how tedious that process was and realized they needed a new solution, but what? That’s when Reliant Roofing’s President Cameron Shouppe discovered CompanyCam.
What is Reliant Roofing?
Reliant Roofing, Inc. is quickly becoming one of the most trusted roofing companies in all of Northeast Florida. They produce 1,000 new roofs a year, generate $12 million in annual revenue, and have a nationally recognized in-house roofing training program. The company is a highly specialized shingle roofing contractor in Jacksonville, Florida, focusing solely on residential roofing. They strive to deliver the best option not the highest priced option, because, in their opinion, sometimes a small roof repair is all it takes to fix your roofing issues. Reliant Roofing offers free roof inspections and proposals that are customized to a customer’s project and they focus on the details on how to can solve their customer’s roofing needs.
Get more information on Reliant Roofing, Inc. here: reliantroofing.com
Who is Cameron Shouppe?
Cameron was born and raised in the Jacksonville area and graduated from the University of North Florida with a degree in
Construction Management. Cameron gained extensive experience in construction and renovation while working as the Vice President of a major Jacksonville contracting company. Through this experience he met Reliant Roofing CEO Sean Shapiro and the pair saw the demand for a roofing company that offered a seamless customer experience and prided itself on professionalism.
Reliant Roofing’s Winning Strategy Using CompanyCam
The daunting work to take photos with a digital camera and the process of taking full SD card to the production team became too much. Each project had to be uploaded onto desktops and uploaded to Google Drive. This is common practice for hundreds of roofing companies around the country and the process can quite literally take all day. At Reliant Roofing, uploading photos became a full time position.
Reliant Roofing discovered CompanyCam and decided that they finally had enough of the digital nightmare. The switch to CompanyCam made life easier. The goal in mind was to improve the dissemination of information throughout the entire staff as well as to avoid going through the daily hurdles of texting and emailing notes over pictures to save in Google Drive.
To complement their existing organization strategies and maximize communication, Reliant Roofing brought CompanyCam in to help simplify their job site documentation.
CompanyCam offers an opportunity for the entire team to be involved on each project, without having the hassle of their previous method, and without having to be at the job-site itself. Having the ability to communicate problems on CompanyCam saves companies like Reliant Roofing both time and money.
“Switching to CompanyCam was one of the best decisions we ever made,” Cameron said. “It literally has saved us $50,000 a year, by clearing up an entire position within our company. We had one person uploading these photos and it would take them all day every day.”
Once Reliant Roofing added CompanyCam to the mix and began documenting all of their jobs in one place, efficiency increased significantly for the entire team.
“It’s a fantastic and completely necessary tool for our company, especially with the amount of projects we do,” Cameron said. “We love that the images are uploaded in real time.”
The CompanyCam Difference:
Reliant Roofing has a weekly company production meeting that centers around the team coming together to discuss, in depth, the photos taken on CompanyCam of every single job that awaits in the pipeline. They address issues and concerns to create job notes for the projects moving into production for the following week. Justin, their Senior Client Manager, described the meeting as “completely necessary, and would be nearly impossible without CompanyCam.”
CompanyCam has also been utilized as a marketing tool by Reliant Roofing’s director of public relations, Adrienne Menzies.
“It truly is the most effective way to document our projects,” Adrienne said. “Having the ability to have before and after photos from every single project is incredibly vital for my role.”
She can simply log in to CompanyCam, search for a recent project, get the before and after photos and — boom — she has a new social media post to show customers the high quality work their team is doing. And she doesn’t have to go to the job site to take these photos.
Team members are able to take on more work while their minds are at ease knowing CompanyCam is organizing, storing, and sharing every photo in the blink of an eye.
“Now that I’m able to focus on other things besides uploading photos all day, I feel that it’s truly elevated my position at Reliant and opened the opportunity to take on other major roles,”, said Shannon Zipoy, Reliant Roofing’s Director of Production. “I love that each issue we face as a company is an opportunity for us to do better and to learn from.”
What’s Next For Reliant Roofing?
With the time and money that Reliant Roofing has saved while using CompanyCam, they’ve been able to take on larger projects, acquire more jobs, and improve their revenue and productivity. CompanyCam is a integral part of their systems and processes, and is considered vital to their ability to provide quality workmanship and professional service for their customers.
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