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Process, Process, Process (Ft. Jake Dempsey of JobNimbus) #018

Oct 17, 2020
“Business is a science,” according to Jake. It isn’t enough to build a company off mere customer interaction. You need fine-tuned processes… and you need a lot of them. Listen to find out why. // Michael is joined this week by Jake Dempsey, the Evangelist at JobNimbus.

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Creating Powerful Moments & Building Trust (Ft. Matt Grassmeyer of Hail Trace) #017

If you want to create powerful moments with your customers, you MUST create them for your employees first. Listen along to hear why trust and honesty are critical when looking for referrals & establishing company loyalty. // Michael is joined this week by Matt Grassmeyer, the Director of Operations at Hailtrace.
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Standing Firm in Your Core Beliefs (Ft. Klark Brown of Alliance of Independent Restorers) #019

Core values separate the good companies from the great. Although exploring these beliefs may not be ​“sexy,” it is crucial to business success. Check out this episode for more information on how to be brave and turn down unfruitful jobs. // Michael is joined this week by Klark Brown, from Alliance of Independent Restorers.
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