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Struggling With Business-Client Transparency? Here’s Mike Vandergugten’s Advice.

Tl;dr

CompanyCam has changed the way Mike does business. Mike enjoys the transparency CoCam provides with his clients. 

When Mike Vandergugtan, owner of Higher Ground Landscaping and Design, started his business, he used his Samsung Note as his primary note-taker. Although it made PDFs, it didn’t solve his team’s challenge with communication. Photos, notes, documents – all trapped” in his phone. The chaos of having your phone packed with work images, followed by the anxiety of remembering which photos to send to what email, is not an ideal cycle for a successful business model.

In 2018, Mike downloaded CompanyCam. CompanyCam is a game-changer.” With CoCam, his team now has very clear communication.” Mike’s crew understands the app and utilizes it efficiently. To Mike, the $19/​user monthly cost is nothing. If it saves me one trip in a month, CompanyCam has more than paid for everyone’s fee.”

There is a fine line between overloading clients with unnecessary information and leaving them in the unknown. Mike doesn’t want to overwhelm his customers with details and information, but he wants to establish transparency and trust with them. If something note-worthy takes place, he must be prepared to inform the customer appropriately. 

For example, Mike does salting and snow clearing. In the event that clients need proof of their due diligence by having snow and ice control performed, he can pull up the relevant photos on CompanyCam. He says, Here is the GPS and time-stamped photo of our due diligence to represent you, so you’re covered.” If the case ever reaches court, this intentional documentation on CompanyCam could save someone a whole lot of headache,” not to mention the risk of a $100,000 to $2M claim.” With this in mind, Mike believes CompanyCam is a pretty simple sell.”

CompanyCam keeps your company information relevant and updated.” Mike does jobs for some individuals in phases, returning in for the next phases in two or three years, and CoCam makes it easy to find old photos and stay updated, even years later.

Mike’s favorite CoCam feature is being able to write dimensions conveniently and easily.” Mike has been doing the photo notes for years,” so take it from him when he says: unlimited storage and accessible to everybody in real-time is huge!

Mike has established deeper trust with his customers because of the honesty CompanyCam provides. You can be totally transparent with people. You develop trust.”

Mike said, if he could only choose two softwares to use, he’d pick CompanyCam and LMN Landscaping Management. CompanyCam has changed the way Mike and Higher Ground Landscaping do business. So much so, Mike can’t imagine doing business without it now.”

For those of you on the fence, Mike has two words for you: Why wait?” Having your team on the same page at the same time is important. CompanyCam provides an organized way to show proof for your work, no matter the industry you’re in.”

Last words from Mike: Give CompanyCam a try. What have you got to lose?! Tell me you don’t like it in three months.”

CompanyCam saves you time, money, energy, headaches– why postpone the inevitable: CoCam may be a great tool for your business!


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Mike Vandergugten is the owner of Higher Ground Landscaping and Design. Higher Ground Landscaping and Design is an environmentally friendly company that has been serving its clients since September 2006. They provide personalized services for all phases of landscape design, installation, and construction, all the while remaining eco-friendly and sustainable. Higher Ground Landscaping and Design is committed to providing well-planned, artistically functional landscapes, unique to each client’s needs. 

Check out their website for more information!

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