We’ve always done what we can to listen to our users. But this year we decided to take it to a new level by establishing a Customer Advisory Board. We selected a group of passionate customers to help play a part in shaping the future of CompanyCam.
Our core focus is to create simple-to-use, visual-first communication and accountability tools that help contractors get work done every day, and who better to help us accomplish that than our customers?
Appreciating the value of truth and transparency, we wanted to create an opportunity for our users to share feedback and explore strategies to help us grow.
A few of the board’s main objectives are to discuss opportunities for expansion, unpack users’ needs across different industries, flesh out users’ challenges and find solutions, and give users a voice.
Every suggestion we mentioned in the board meetings, the CompanyCam development team would take it and run with it.
Ranging from owners in the roofing industry to influencers in the restoration industry, this group of individuals brought our team some of the best stories, ideas, insights, and feedback. We heard it all—the good, the bad, the ugly.
“I remember when I first started using CompanyCam, I thought, ‘Oh, I wish I could do this or I wish you could do that,’” said Ben Fisher with the Big Fish Roofing Company. “But now that I’m on the CAB, I feel like we’re going to see most of these wishes come true!”
“One of the things I’ve enjoyed about being on the advisory board is learning not just about CompanyCam, but I’m getting to talk to other CompanyCam users about how they use it,” said Stacie Feller with Kanga Roof.
Networking and connecting with other users is also a major perk of being a member on the board. Where else would you be able to hear first-person insight from other industry leaders and business owners?
It’s fun to give the feedback on the beta testing features and see it change and evolve.
“Getting feedback from a lot of different people is great — that’s what I love about the advisory board,” David Silverstein with American Home Contractors said.
Jason Miller, with Tru Colors Contracting, thinks the connection between users and CompanyCam is one for the ages.
“It’s absolutely incredible how we’re able to just sit down, talk things out, while they bounce ideas off to us,” said Jason. “I enjoy speaking with others on the board.”
As testers for the beta releases of our new features, board members get a sneak peek into CompanyCam secrets, too.
“It’s so nice because we hear what CompanyCam is working on, and see what they’re working on, and then us board members are ahead of the game when things are released,” said Paul Trautmann with Timberland Exteriors.
“It’s been really good to see some of the early stages of new features coming out,” said Stacie Feller. “They send us stuff to look at; they get our feedback on that.”
We love hearing this feedback — after all, the CompanyCam app was made for them!
Does the Customer Advisory Board sound like something you’d be interested in? Apply here for the CompanyCam Customer Advisory Board 2021 – 22.
Meet our advisory board members below!
“Most of all, CompanyCam listens,” says Jason Miller. “So absolutely wonderful to be a part of the Customer Advisory Board because we’re accomplishing so much and we’re really moving forward — I feel we’re helping.”
Our 2020 – 21 Customer Advisory Board really has helped. Thank you.
Apply here to be a member of our Customer Advisory Board — Class of 2022.