Webinar Recap
As a home services business grows its headcount from 10 to 50 employees, something changes for owner-operators. You stop doing the work that made you good at this and start doing a different job: one nobody trained you for, and nobody warned you was coming. We call this The Messy Middle.
David Silverstein knows what it takes to navigate this phase of growth. He’s led two roofing and exteriors businesses through these changes by focusing on the right numbers, strategically growing his team, and, most importantly, removing himself as the bottleneck to much of the day-to-day decision-making.
- 5:34 Removing yourself as the bottlenck: Building systems and trust with your team
- 13:45 The numbers you need to be tracking: Profit margins and overhead costs
- 21:40 Approach your hiring like it’s marketing: Tips for attracting, retaining, and promoting talent.
Make sure you download the full (free) Messy Middle Report to get David’s full thoughts, in addition to what hundreds of CompanyCam users told us about their margins, materials, and hiring costs.
About the Speaker
David Silverstein is the VP of Business Development for American Home Contractors. Prior to joining AHC, David founded and grew his first roofing and construction business to $10M and sold his interest in 2014. A frequent CompanyCam collaborator, David loves to share how he and his team use CompanyCam to simplify their daily documentation and provide awesome outcomes for their customers.