How Contractors Can Build SOPs and Measure What Actually Drives Growth

This webinar with Danny Kerr walks contractors through building standard operating procedures for the parts of their business that break down most often — job documentation, crew communication, customer handoffs, and quality checks — and then measuring whether those SOPs are actually being followed. You’ll learn how to document your processes in a format your crew will actually use, which KPIs tell you the most about your business health, and how to build a performance review rhythm that drives accountability without micromanagement. If your business runs differently every time depending on who’s on the job, this session helps you fix that.